jili16 Privacy Policy

1. Information We Collect

When you register an account with jili16, we collect personal details such as your full name, date of birth, email address, and contact number. We also collect payment-related information needed to process deposits and withdrawals in Philippine pesos. During your sessions on the platform, we automatically gather technical data including your IP address, device type, browser version, and pages visited. This information helps us verify your identity, process transactions securely, and improve the overall experience for Filipino players. We do not collect more data than is necessary for these purposes.

2. How We Use Your Information

Your personal data is used primarily to operate and maintain your jili16 account, process financial transactions, and verify your eligibility to play. We also use your information to send you relevant account notifications, respond to support enquiries, and comply with our legal and regulatory obligations under Philippine law. Where you have opted in, we may send you promotional communications about offers available on the platform — you can withdraw this consent at any time through your account settings. We analyse aggregated, anonymised usage data to improve platform performance and game availability. We never use your personal data to make automated decisions that significantly affect you without human review.

3. Sharing Your Information

jili16 does not sell your personal data to third parties under any circumstances. We may share your information with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, and who are contractually bound to handle your data securely. We may also disclose information to regulatory authorities or law enforcement agencies where required by Philippine law or a valid legal order. Any third party that receives your data on our behalf is permitted to use it only for the specific purpose for which it was shared. We review our data-sharing arrangements regularly to ensure they remain appropriate and proportionate.

4. Data Security

We apply industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All data transmitted between your device and our servers is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who need it to perform their duties, and all such staff are trained on data protection responsibilities. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant Philippine authorities in accordance with applicable law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal, regulatory, and business obligations. Transaction records are kept for the minimum period required under Philippine financial regulations. When your data is no longer needed, we securely delete or anonymise it so that it can no longer be linked back to you. If you request account closure, we will begin the deletion process in accordance with our retention schedule, subject to any outstanding legal holds. You may contact our support team at [email protected] to enquire about the specific retention period that applies to your data.

6. Your Rights

As a user of the jili16 platform, you have the right to access the personal data we hold about you and to request a correction if any of it is inaccurate. You may also request that we delete your data, restrict how we process it, or provide you with a portable copy in a commonly used format. If you believe we have processed your data unlawfully, you have the right to lodge a complaint with the relevant Philippine data protection authority. To exercise any of these rights, please contact us at [email protected] with your request and we will respond within a reasonable timeframe. We will not charge a fee for handling straightforward requests.

7. Cookies and Tracking

jili16 uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the platform. Essential cookies are required for the site to function and cannot be disabled. Optional analytics cookies help us identify which features are most useful to Filipino players so we can prioritise improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect your experience on the platform. We do not use third-party advertising cookies or share browsingdata with external advertising networks.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will publish the revised policy on this page with an updated effective date and, where appropriate, notify you by email. We encourage you to review this page periodically so you remain informed about how we protect your data. Your continued use of the jili16 platform after any changes have been posted constitutes your acceptance of the updated policy. If you do not agree with the revised terms, you should stop using the platform and contact support to close your account.